With our step-by-step diagnosis and repair instructions, we will not only get you the right replacement part, we'll save you time and money, too. When I put in a brand-new kitchen, I chose the GE Profile package. Finally tit makes a real bad noise at times.Most expensive refrigerator I have ever purchased and the biggest piece of junk Had tech come out nothing he could do. We have thrown out a lot of veggies and dairy because the problems with freezing...temp is set at 40 degrees and it still freezes. alignment 1 Using a 7/16″ socket wrench, turn the door adjusting screw to the right to raise the door, to the left to lower it. If you need a GE Profile French door refrigerator troubleshooting guide or have another model of GE refrigerator that isn't working right, the first thing to do is identify the source of the problem. It is a disgrace!! So sick of this. This leads me to think for some reason the thermistor is giving off the wrong temp. Freezer light does not work: Some models do not have a freezer light. Will your refrigerator … This refrigerator is about 5 yrs old. It looked great and I got interest-free credit for 18 months but I really, really should have read the reviews first. IT'S A BOTTOM DRAWER FREEZER AND IT WON'T FREEZE FOOD. This is a complete piece of junk. Where is the water coming from???? It was going to be at $585 repair. Freezer would get up to about 35 F and the fridge would be about 65 F. After a day or two, it would start working again and cool properly. When we plugged it in is when it started to show problems. The ice maker in the freezer is so loud that we think something has dropped onm the floor in the kitchen. GE Appliances Factory Service remains open at this time to provide the essential repair services you need while doing our part to prevent the spread of the Coronavirus (COVID-19). Shop for GE Refrigerators: explore our buying guide and view options for a french door refrigerator, bottom freezer refrigerator, top freezer refrigerator, and side-by-side style refrigerator. The Profile series refrigerators have sleeker designs with curved handles. It cannot be repaired so now I need a new unit. It came with a one year. Wish I had my old Whirlpool side by side back. I think it is brain dead. My old fridge was here for 20 years, should have just had that one fixed. You need to take action and call tour local news channel, the BBB, Attorney General's Office or get a lawyer if need be. Wow really just 2 months later it is out again. It's easy to do. Get refrigerator troubleshooting advice for the most common issues, from leaks to strange noises. This style of GE Profile refrigerator is even a bit more confusing as you can purchase a built in model (always counter depth) or a freestanding model (either regular or counter depth). If it comes out, then your door seal isn’t tight enough and will likely need to be replaced. OUR GE PFSS6PKICSS WAS EXPENSIVE. Shipping all 7 days! Also, the interior lights in the refrigerator and freezer won't turn on when the doors are opened. Lasted 6 years - now it needs to be replaced. Water leaks all over the floor and frozen food ruins because it takes at least a week to get a repairmen to show up even though I purchased the extended warranty. We've got millions of parts, hundreds of brands, and thousands of step-by-step videos— everything you need to find it, fix it and finish the job right. Trouble every year, spent about $800 in repairs. The GE Profile PVD28BYNFS (available at Best Buy for $2,799.99) is a gorgeous, high-end French door fridge with all the extras. Never again GE, and I'll think twice about Home Depot purchases as well. Sometimes a refrigerator door alarm will ping even though the door is snug against the appliance's mainframe. They do not care and should be made to pay or reimburse...Donna N. . GE CA10 freezer refrigerator troubleshooting. Worked on a fan inside and left. Email, 10 possible causes and potential solutions, 7 possible causes and potential solutions, 8 possible causes and potential solutions, 6 possible causes and potential solutions, 5 possible causes and potential solutions. Because it's counter depth, we lose space inside, oh and yeah also because it's counter depth we paid extra. Page 16: Crispers And Pans In some cases, when you roll the refrigerator out, you will need to move the refrigerator to the left or right as you roll it out. I called the company and of course there is nothing they can do about it. Very disappointing to say the least. A quick look through your owner's manual is also an excellent place to start. So basically it freezes food where I don’t want food frozen The plastic is cheap and breaks real easy. From its sleek, fingerprint-resistant stainless-steel exterior to its cozy, LED-backlit interior, this fridge exudes class. If you feel cold air leaking out, the seal likely needs to be replaced. We live not far from railroad tracks and that sound is less annoying. Please do yourself a huge favor, and DO NOT BUY A GE REFRIGERATOR! When you have GE refrigerator problems, our troubleshooting guide helps you figure out what's wrong and tells you how fix it. The technician has now been here 4 times to "fix" it, has replaced the fan, etc but it’s still not working. The trick is to determine if the problem is the board or something else. Already ordered? Unit is 3 years old. In 2000, GE started making electronic refrigerators, which have one motherboard that controls all functions of the refrigerator. What is the Difference Between GE, Profile, and Cafe Refrigerator? Liquid popsicles. I also was a victim with a BAD GE PROFILE REFRIG. GE PROFILE rots! Hold times are long. $46 each ( need 4) to buy replacements. What could be wrong and - Answered by a verified Appliance Technician We use cookies to give you the best possible experience on our website. Other parts of the refrigerator – including door gaskets, meat and vegetable drawers, ice storage bin and all plastic parts – can be cleaned the same way. • Check for a semi-clear dome light shield in the freezer ceiling. What could be wrong and - Answered by a verified Appliance Technician . Dip … My frug was brojen and out of use for two weeks....Lost food..what a hassel. Problem POSSIBLE CAUSE AND REMEDY; Freezer does not operate • Temperature control is in OFF position. If the doors are secure and the refrigerator continues to beep, then you should check the temperature of the … Don't you really just want to know basically how the bloomin' thing works, and then get on with fixing it? They have ripped thousands of people off with their LAME APPLIANCES! At this point it is possibly spending more money on a futile repair effort. After six years the ice maker stopped working and I started noticing ice accumulating under the deli drawer. Then repeat. So you don't have to wait around for a refrigerator repair person or pay one, either. We absolutely HATE our GE profile french door refrigerator; first it was the door seals-two replacement sets, now it will not stay cold and the fan runs very slow. Have had repaired after just 9 months, now door seal on the bottom freezer is completely falling off again. I’m seeing the same issue start again. Had a repair guy here in May, fridge inside was 60 degrees. That has not been the case and it has continued to get worse. Our refrigerator will dispense ice, but not water. Disconnect power to your refrigerator for 30 seconds and this should clear the control panel. Repair or Check = Clear the display by unplugging the refrigerator for 5 minutes and then plugging it back in. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. 14. Those were the times when a refrigerator worked reliably forever... We just bought a new house with a GE profile French door refrigerator with bottom freezer. Sometimes when a door won't close or seems to pop open on its own, the problem is a dirty seal. I probably wipe 3 or 4 tablespoons of beads out of the fridge every week. If the GE refrigerator alarm doesn't work, then it could be that it has been turned off manually. The refrigerator temperature is in the low forties at the coldest setting. After reading previous comments, I hesitate spending money calling for service. Our brand new GE Profile built-in fridge (paid top dollar similar to the price of a SubZero) and it broke 3 months later. I have had it for 5 years. They used plastic ball bearings on the drawers which are glued in and don’t stay in place. Do not buy!! I have a PFE28RSHCSS GE Profile French Door Refrigerator. We even have how-to videos to help you. When I remodeled the kitchen 8 years ago, I chose a GE Profile package. I'd had to call a repairman to the tune of $160 just to come out and look at it. I have a GE PROFILE SERIES ENERGY STAR 22.1 CU. Yourself. I first noticed tiny round foam beads on the bottom shelf of the refrigerator shortly after I purchased it and assumed they were from the installation and would go away. in top of fridge. Tired of reading complex thermodynamic theory in a GE refrigerator manual? Do not buy a GE profile refrigerator. Here are some refrigerator troubleshooting tips to help you zero in on the problem if you notice your fridge not cooling. FT. COUNTER-DEPTH FRENCH-DOOR ICE AND WATER REFRIGERATOR BY GE APPLIANCES. GE Adora frig Model DFE28 with bottom freezer and French door top purchased at Home Depot Dec.2018. I am having an issue with the top part intermittently not cooling. Problem POSSIBLE CAUSE AND REMEDY; Freezer does not operate ... • Tight door seal is due to pressure equalizing within the refrigerator. Click here to learn more. GE sold it's appliance division to a company named Haile (or something like that). Still not working. I would say that 80-90% of the time it is cooling properly. #3: Refrigerator body misaligned; door hinges misaligned and/or hinge spacers missing. GE Profile French Door refrigerator bought at Home Depot 2 and a half years ago - never installed water line because I was afraid of leakage on my hardwood floors. We also replaced our worn out GE with one and love it. The seal that is around the doors are awful. Still freezing. First, check out the evaporator fan blade in the freezer behind the back panel. Alarm Goes Off Unheeded Our GE refrigerator repair manual cuts out all the unnecessary theory and sealed system repairs that the novice will never perform. Tilt the door away from the cabinet. Got leakage anyhow. After 8 hours it didn’t happen then the poster flickered again. We had a 2nd power outage and now who knows when it might start working again. Follow the directions in the GE refrigerator owner's manual to correctly switch off this feature. Frozen broccoli. Called 4 already and no one works on ones 5 years old and newer. Never had a problem when it was in affect. Then choose from a list of possible causes. Repair guy has replaced the control board, and the inverter. It is freezing our vegetables and frost is forming on the back vent area. The refrigerator should now cool normally. I WILL NEVER BUY GE AGAIN. Today another thin plastic part broke. • If interior light (on models so equipped) is not on, freezer may not be plugged in at wall receptacle. He was here 2 months ago and replaced the Power Control Board. You need to take action and call tour local news channel, the BBB, Attorney General's Office or get a lawyer if need be. One GE repair guy in our area. The lower part of the freezer stopped working about a month ago and I had to throw out a couple of hundred $ worth of food. As the water cools the door closes. That's not supposed to happen to your GE fridge. The unit is less than two years old and repair offers no guaranties that it can be fixed. JUNK! GE sold it's appliance division to a company named Haile (or something like that). The water bill showed several thousand gallons of water had dripped destroying the kitchen, a bedroom that shared the wall, my office, and several other areas of our new home. We have a GE range, Dishwasher and this terrible refrigerator! The Good GE's Door in Door fridge looks great in black slate, and it doesn't smudge as much as traditional stainless steel. Junk!! Tough to get any kind of real satisfaction from GE. Service came and added an updated module, then came out again to reprogram it and finally, he actually told me to get used to it. When the temperature rises above the Food and Drug Administration's recommended 40 degrees Fahrenheit in the interior, the refrigerator may set off a series of beeps. Now when I want quiet time I go to another room. Fluctuating and very annoying sounds--like a revving chain saw or cows mooing off in the distance. We use cookies to give you the best possible experience on our website. What worries me is the commercials that GE is building medical equipment and involved with air travel-Heaven help us ALL! En español Live Chat online 1-800-269-2609 24/7 It still didnt work as they gave me a new refrigerator. Today we had a oower surgery and numbers are flashing me supposedly they reset themselves. Paid $2600 for unit new - lasted 5 years - then 2 major repairs in 8 months and dead by 10th month. Let's get your fridge running as it should! He told us it should be alright for some time. Now, have water pooling below veggie drawer - this is due to "breakdown of insulation between freezer and fridge". We have had it 3 months! We paid $85 for a technician to come out only to tell us it was a gasket on the door. I still have the old refrigerator and I notice if I take the thermistor that it attached with the damper door unit and place it in a cup of warm water the door opens. No ice cubes, no water, temperature does not read correctly and fluctuated as much as 15 degrees from what mother board states. Clicking generally means there is a problem with one of three refrigerator components: the condenser fan, the compressor (an overheated compressor shuts off, making a clicking sound), or the control board (if the clicking sound is coming from the rear of your refrigerator, you should have the entire board replaced by a professional). GE freezer refrigerator troubleshooting. Extended warranty, which I paid quite a bit for, had just expired. We arrived in our apartment and were surprised that the builder had all GE Café Appliances in this 3 bedroom apt. To Our Valued Owners. It should be a recall, how do you go about starting a recall???? Then choose from a list of possible causes. Junk, junk, junk. Today again it froze up and quiet working , called the company but of course it is out of warranty . screw and pulling it up. I agree with the other person on this list DON’T BUY a GE product. It is not dust-we make certain to clean under and behind it every few months. If the refrigerator has just been serviced, it could still be in a diagnostic mode. GE Fridge is a brand new piece of junk. How? Freezer won't defrost and temp goes down and will not make ice....needless to say, it is only 2 years old! We paid $85 for a technician to come out only to tell us it was a gasket on the door. must also drip into the freezer because there is always ice in the space below the freezer drawer. Problem still remains. So, the gasket was replaced and the vegetables are still freezing and there is still frost and condensation inside the refrigerator. glad I bought the extended warranty its been repaired 4 times and ready to call again. Remove the hinge cover on top of the 13. That was 2 years ago...still have the problem....won't buy a GE again. I, along with hundreds,of others have had nothinf bur priblens,with my GE PROGILE, very expensive frencg door refrigerator. Does anyone have a problem with bottom freezer drawer freezing up while being left open for 10 minutes while cleaning. GE Profile Side by Side Refrigerator Reviews GE Refrigerators For Every Kitchen. Nothing but problems,leaking, frozen lines, no ice, no water, can't keep freezer working, soft ice cream and frozen refrigerator items. I did not spill water but this piece of garbage that we spent a lot of money on when we remodeled our kitchen 2 years ago was leaking like crazy. Content from this site may only be reused with written permission from, Join in and write your own page! Motors and fans kept failing on the last repair he noticed the strip between the doors was not sealing and replaced and thought this was causing all the other problems and now not sealing after a week unless you slam the door (the strip between the two doors in the center) if your having the same problem check this. It has lights but does not respond to touches. If die dome Ls opaque white, die model does not have a freezer light. Sometimes when a door won't close or seems to pop open on its own, the problem is a dirty seal. If the refrigerator door is misaligned, the light will stay on. That's where we come in. The first piece broke after the first week. This has been very disappointing and we will never ever buy GE AGAIN. It’s also so loud that we turn up our TV volume when it starts. GE freezer refrigerator troubleshooting. • Try to install die bins in both doors. In a bowl, mix warm water with a drop of dish washing liquid. Hello, My GE French Door Refrigerator new in 2012 Model GFSL6KKYELS has an issue with the front control panel. HELP! Yourself. Even the water line freezes. HCCost has offered me 200.00 off the 2,100 I just paid for this damaged unit Beware Beware wish I had read the reviews. Leaks all over my new hardwood flooring. If the refrigerator door is misaligned, the light will stay on. GE CA10 freezer refrigerator troubleshooting. Simply click here to return to, Temp is set as recommended and everything one places beyond the middle of a shelf freezes, The plastic parts in the freezer are of such poor quality they break. I wish I had kept my LG. The refrigerator we gave our kids ran for 20 years and is still running. Buy another brand. I worry that some of these might get into my food. If the light stays on, your refrigerator will not cool properly. $99.95 for trip not including labor or parts charges. Produce froze once again. We returned on Nov 1 and opened the front door to the sound of dripping water. Door panel temps do not match interior temp of fridge. Not sure if I would be wasting more money. The builder thought quality and bought everything from Home Depot. Couldn't hold temperature - don't remember what they fixed that time. GE Refrigerator Troubleshooting. Here's how ... freezer door open too long can raise the humidity ... try installing a new gasket. Never GE again!! Mine is not even 4 years old and I have major problems with it. They are all junk. It is freezing our vegetables and frost is forming on the back vent area. The water was dripping from the filter canister in the Profile refrigerator. Join Repair Clinic's VIP email list for 10% off, plus other discounts and tips! Maybe we should be making complaints to GE and make them be responsible for their product. They have NO ONE INTEREST in backing up any purchases. but I can't afford a new one. After cleaning the door gaskets, apply a thin layer of petroleum jelly to the door gaskets at the hinge side. This refrigerator has one compressor with two Evaporators, One for fresh and one for the freezer. Nothing but problems,leaking, frozen lines, no ice, no water, can't keep freezer working, soft ice cream and frozen refrigerator items. About 2 or 3 weeks ago it started rising in temps. We purchased it in 2009 and started having issues with it within 4 years and it has been worked on twice. Watch a video on QR codes Need help finding your model/serial tag? Ft. French-Door Refrigerator Home Support Refrigerator Owner's Center Call Us 1 … Service Areas. Water comes out luke warm, ice sprays all over the floor, noise like a freight train in kitchen, if you set it for 3 oz it gives you 8. My door alarm on my ge profile refrigerator keeps beeping e en when the doors are shut. Have a 5 year protection plan from Lowes but that's a whole other story. Maybe if GE could make it sound like crickets that would be more soothing. An honest salesman told me when I went to buy a new fridge, to never buy a French door fridge from any maker. Your display panel should immediately return to normal. I can attest to the Bosch dishwasher. Occasionally, I will open the top and it will not be cool and there will be condensation on pretty much everything. The freezer door bins are a different size than the refrigerator door bins. If the doors are uneven on a Side-by-Side model, use the bottom hinges to align them by following the below instructions: Locate the adjusting screws found on the underside of the bottom corner of the refrigerator door. Not a happy camper. All units are shipped with the doors level. We can only get water and there it hardy any ice. I have GE bottom freezer French door refrigerator, model # GFSS6KKYESS Serial No: HZ900156 and having problem with my control panel which shows freezer side 88 and refrigerator side blinking 86 and 88. Join in and write your own page! CAFE REFRIGERATOR MODEL CYE22SHJSS chrome trim on the shelves is peeling off. Door seal gaskets will not remain in place. These in depth GE error code descriptions can help you troubleshoot a problem with your GE refrigerator: GE Refrigerator Fault Code = 88 or 89 Refrigerator/Freezer Condition = Possible power surge/electrical issue. This has been nothing but trouble. Ownership and support information for PFE28RSHSS | GE Profile™ Series ENERGY STAR® 27.7 Cu. The new compsny has not stepped up to the plate either to make good. They have ripped thousands of people off with their LAME APPLIANCES! GE Appliances notes that the refrigerator door alarm won't sound if the door is slightly ajar at 1/2 inch to 3 inches. We unplugged the unit last night and plugged it back in and it "reset" the refrigerator. 3 weeks and no one yet. Just read through the list of symptoms below and click on the one that best matches the problem. I will not buy GE again. My door alarm on my ge profile refrigerator keeps beeping e en when the doors are shut. Three months later, food in fridge is freezing. The repair person from the family appliance business we bought it from came and used freezer tape in the back of the fridge inside and said...That should take care of it...really freezer tape.....hell duct tape may have worked better...LOL. Throwing out and buying a Sub-Zero! Fix a leaking fridge and other common refrigerator problems. I want a new frig but do not ever intend to but another GE product as long as I live! The main control board on our 28.6 cubic foot french door has been replaced three times. The major difference is in the design finishing and style. So you don't have to wait around for a refrigerator repair person or pay one, either. We have the ice maker inside but, we never hooked it up because I wanted the extra room inside the freezer. It's easy to do. The auto fill does not work will turn on by itself and water will run. They do not care and should be made to pay or reimvurse...Donna N. . We all got screwed by GE ....THEY SIMPLY DO NOT CARE. Are the condenser coils dirty? Here are the most common reasons your GE refrigerator's ice dispenser isn't working - and the parts & instructions to fix the problem yourself. It is a disgrace!! We would not have purchased this fridge if we were aware of this situation. At Repair Clinic, we have solutions for broccoli-pops, popsicle drinks and waterless water dispensers. Replaced a thermistor (?) My refrigerator is almost 4 years old. Get Support for Your Refrigerator If your refrigerator has a QR code on the model/serial tag, similar to the one in the image shown here, just scan it with your smart device and be taken directly to support for your specific model. Evaporator fans often squeal or chirp when they start to go bad. HE sold the appluan e division and could care less about leaving us,stuck with this albatross. Died Easter Sunday - filled with expensive food - got new "mother board". He said that we will likely have to get a new fridge since he thinks it is a coolant issue, which apparently cannot be repaired. Nearly $5000 and ice maker is horrible! Lift the door off the center hinge pin and carefully guide the water lines and wire harness through the opening in the center hinge. I have a GE Profile series about 6 year old have lost a freezer and refrigator of food because it froze up in back and quiet cooling . Place a dollar bill in the refrigerator door and close the door so that the bill is sticking out. I also was a victim with a BAD GE PROFILE REFRIG. Now it is freezing the food in the refrigerator portion. We had to have our GE profile French door refrigerator and have not been happy with it at all. This helps keep the gaskets from sticking and bending out of shape. If removing the left-side door, open the right- refrigerator door by removing the Phillips-head side door. Have a French door GE refrigerator and the top plastic piece that holds the flapper on broke in half - told that this cheap 25 cent piece isn't sold separately and have to pay about $150 to replace the whole part. Buy side by side, or top freezer. Simply click here to return to GE Refrigerator Reviews. The Cafe series are modeled after restaurant refrigerators both in design and functionality. Ours is the French door/bottom freezer model, bought with an extended warranty (thank goodness!). When you have GE refrigerator problems, our troubleshooting guide helps you figure out what's wrong and tells you how fix it. GE is sending one Weds. Has anyone else had this problem? I agree, this is a piece of junk that we paid $2,100 for only 6 years ago. It’s buyer beware with these expensive pieces of junk. Going to buy an LG today ---- hope it lasts longer. Content from this site may only be reused with written permission from RefrigeratorPro.com. I THING IT IS TIME TO CONSIDER A CLASS ACTION SUIT AGAIN GE...DLN. Disconnect power to your refrigerator for 30 seconds and this should clear the control panel. Inspect the seal for cracks by slowly moving your hand around the outside perimeter of the closed freezer door. I have a GE Profile side by side, french door freezer on the bottom (model PGSS5RKZSS). They have NO ONE INTEREST in backing up any purchases. Since I bought this, the thermostat had to be replaced, the gaskets were tearing and had to be replaced. A crack in your freezer’s door seal (also called a gasket) may be allowing warm air to enter your freezer. Wish I had read the reviews! How? Refrigerator GE profile artica Owner's Manual (72 pages) ... adjust the refrigerator door. We’ve done a great deal of GE Profile side by side refrigerator reviews to help you in finding your perfect fridge. Just read through the list of symptoms below and click on the one that best matches the problem. It’s been three months now and it’s still drawing my attention away from what I am concentrating on. Start doing it yourself with the confidence that comes with 100+ years of experience. We have paid for the Tech to come out and fix it each time. We bought a Florida winter home in July 2014. We carry more than 4 million parts from over 175 major brands, so chances are, we've got the part you need. Wish all salespeople were this honest. It was going to be at $585 repair. My wife will never buy another GE product. This one’s a lemon. It doesn’t get food cold or hardly keep it cold. The first repair only lasted 4 months. We just bought a French door with Freezer on bottom and at first it got too cold, now it won't freeze anything. Water leaked out of the ice maker twice now, whoich caused the electronic board to short out because the wires corroded. If the refrigerator has just been serviced, it could still be in a diagnostic mode. This is part of the refrigerator installation and is not covered under the warranty. Not only that, you don't have time for that to happen to your fridge. Broken water dispenser. 5 days after calling in. In a bowl, mix warm water with a drop of dish washing liquid. Two years old and one day my husband looks at the kitchen floor and asks me if I spilled water. If you can hear the compressor running but the fridge isn’t cooling, the problem is most likely either frost-clogged evaporator coils or a stuck or broken evaporator fan. Refrigerator display panel reset example To reset your refrigerator display panel: (Different methods for different refrigerators) Refrigerator Display Reset Method 1– Hold down the “Energy Saving” and “Lighting” buttons at the same time for 10 seconds (or top left & right buttons). The GE GFE26GSHSS, $1,900, and the GE Profile PFH28PSHSS, $2,900, both make our recommended list, so it’s clear that you can find top performance in a less expensive French-door refrigerator. It has gone out 3-4 times. It sounds like a gun firing when ice is made and then on several occasions ice falls on the floor when you open the door.Now we have water in the lower portion of the refrigerator under the drawers. They just close their eyes to this major problem. We've had 4 major problems with our 2 year old GE Profile French door refrigerator.
2020 ge profile refrigerator door problems