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I emailed directly to the hotel before writing on trip advisor explaining how I would give them the chance to respond and act directly before leaving a bad review for others to see which would negatively impact their brand reputation, but they never replied. We normally get these details right but there are a number of errors from our side including the lack of robes in your room on arrival. You were not asked to pay for your treatments that were included but were offered various upgrade options on the day of your visit which is our normal standard. I wasn't able to use the spa on the Saturday but got a quick swim Sunday morning before we left. Enjoy all of the benefits of owning your own vacation home – with none of the hassles. Following the latest Government announcement, our hotel will temporarily close on Thursday 5 th November and re-open on Thursday 3rd December. Naturally we are very disappointed to have fallen short of expectation and then also not taken the opportunity to make things right when you wrote to us. Please contact us before 48 hours to avoid the 50% charge. Is parking available at DoubleTree by Hilton Cambridge Belfry? The luxury brand offering a unique service experience and the world’s landmark hotels. Let us begin with when we arrived. Early arrival allows you to complete the consultation form and ease into your experience. Are there any historical sites close to DoubleTree by Hilton Cambridge Belfry? Are there opportunities to exercise at DoubleTree by Hilton Cambridge Belfry? Prices are calculated as of 28/09/2020 based on a check-in date of 11/10/2020. An approachable lifestyle hotel that is thoughtfully designed, uplifting, and within reach. This is a very nice place to stay and the staff are wonderful. With its medieval colleges, rambling pubs and punts gliding down the River Cam, Cambridge is the area’s main attraction. Important information. This is the version of our website addressed to speakers of English in United Kingdom. Impressed by measures in place. A computer station is on site and WiFi is free in public spaces. At no point did we feel as though we were staying in a four star, luxury hotel. You're on a datepicker field. See 234 traveller reviews, 359 candid photos, and great deals for DoubleTree by Hilton Cambridge Belfry, ranked #1 of 1 hotel in Cambourne and rated 4 of 5 at Tripadvisor. See 251 traveller reviews, 364 candid photos, and great deals for DoubleTree by Hilton Cambridge Belfry, ranked #1 of 1 hotel in Cambourne and rated 4 of 5 at Tripadvisor. We’re happy to help with the details. Lihat ketersediaan Informasi penting Menanggapi Coronavirus (COVID-19), tindakan keamanan dan sanitasi tambahan saat ini … We have worked hard to ensure a good selection of breakfast items so I am really pleased we exceeded expectations here. Now £83 on Tripadvisor: DoubleTree by Hilton Cambridge Belfry, Cambourne. So here’s my experience... We were extremely disappointed with the experience of our stay, which was the Spa 1 night package. Dining Delicious dishes, great variety and first-class service. Which room amenities are available at DoubleTree by Hilton Cambridge Belfry? I am so pleased that Dora and the team took good care of you during your stay and you enjoyed the dining and leisure club experience. DoubleTree by Hilton Cambridge Belfry offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. DoubleTree by Hilton Cambridge Belfry Back Lane, Cambourne, Cambridge, CB23 6BW, United Kingdom TEL: +44-1954-714600 FAX: +44-1954-714610. Our first outing since lockdown, slightly apprehensive about going to any Hotel. Press up and down key to select. Our guests praise the breakfast and the restaurant in their reviews. This 4-star hotel is 11.2 mi (18 km) from University of Cambridge and 11.5 mi (18.4 km) from King's College. There are a few exceptions to this – including NHS and Key Workers. The hotel that turns travel into a human experience again. /resources/media/dt/STNBEDI/en_US/img/shared/full_page_image_gallery/main/HL_spatreatment02_677x380_FitToBoxSmallDimension_Center.jpg, /resources/media/dt/STNBEDI/en_US/img/shared/full_page_image_gallery/main/HL_spatreatment01_2_677x380_FitToBoxSmallDimension_Center.jpg, /resources/media/dt/STNBEDI/en_US/img/shared/full_page_image_gallery/main/HL_hottubpool01_3_677x380_FitToBoxSmallDimension_Center.jpg, /resources/media/dt/STNBEDI/en_US/img/shared/full_page_image_gallery/main/DT_exterior03_4_677x380_FitToBoxSmallDimension_Center.jpg, /resources/main/Property_Photography/Doubletree/STNBEDI/14227771_PellierCambridgeBelfry-0384_677x380.jpg, /resources/main/Property_Photography/Doubletree/STNBEDI/14227765_PellierCambridgeBelfry-0381_677x380.jpg, /resources/main/Property_Photography/Doubletree/STNBEDI/14227753_PellierCambridgeBelfry-0374_677x380.jpg, /resources/main/Property_Photography/Doubletree/STNBEDI/14227778_PellierCambridgeBelfry-0397_677x380.jpg, /resources/main/Property_Photography/Doubletree/STNBEDI/14227784_PellierCambridgeBelfry-0408_677x380.jpg, /resources/main/Property_Photography/Doubletree/STNBEDI/14227740_PellierCambridgeBelfry-0233_677x380.jpg, /resources/main/Property_Photography/Doubletree/STNBEDI/14227735_PellierCambridgeBelfry-0228_677x380.jpg, /resources/main/Property_Photography/Doubletree/STNBEDI/14227747_PellierCambridgeBelfry-0239_677x380.jpg. A collection of hotels that gives you the peace of mind to travel independently. To us, a nice stay means everything. We enjoyed a lovely 3 course dinner and the staff are all very friendly and efficient. You're on a datepicker field. without any information telling us so. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please kindly note that swimming times are restricted for Children. The pool was great, again well organised and clean,and calm, children really enjoyed this, limited people and social distancing was observed. Find serenity in a deep muscle massage, restore your body with a hot stone massage, or recharge with our pre- and post-natal treatments. City, Airport, Address, Attraction, Hotel No search results found. I am pleased Emily and Milly looked after you in the restaurant and we will ensure this is passed on. The global leader in hospitality with more than 550 hotels & resorts across six continents. Response from David Rowley, General Manager at DoubleTree by Hilton Cambridge Belfry. Be sure your arrival date is within the next year. I explained to reception that not only was our meal included in our Spa 1 night package (which we had to remind staff constantly, from the very beginning) but the extra drink was due to the poor service we experienced. We have a DoubleTree Resort ready to welcome you. I am pleased you enjoyed the stay and were able to give you some confidence considering this was your first venture out since lockdown. Nearby attractions include Byron's Pool (0.01 miles) and Cambourne Sports And Social Club (0.3 miles). Popular attraction Wimpole Estate is located nearby. Yours Sincerely David Rowley General Manager. Emily and Molly were great in the restaurant, very busy, but very smiley and efficient. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Currently we ask our hotel residents to come to the Pool ready changed and not to use the changing facilities to minimize social contact. The Cambridge Belfry is located in Cambourne in Cambridgeshire. A collection of unique hotels appealing to travelers seeking local discovery. Dedicated lounge for spa and leisure guests. There are more places to choose from in the Cambourne area. DoubleTree by Hilton Cambridge Belfry, Cambridge – Book med prisgaranti! Benefit from healing and relaxation in the calming environment of our Cambridge hotel spa. Press escape to leave the datepicker. All of this is listed in the welcome letter given to guests on arrival. Prices are calculated as of 24/08/2020 based on a check-in date of 06/09/2020. Enjoy a little taste of home comforts, with a warm Doubletree Chocolate chip cookie at check-in. The cheapest way to get from Cambridge Station to DoubleTree by Hilton Cambridge Belfry costs only £2, and the quickest way takes just 15 mins. Browse exclusive offers and seasonal sales at DoubleTree by Hilton Cambridge Belfry. Many thanks David Rowley General Manager, Hotels near DoubleTree by Hilton Cambridge Belfry, DoubleTree by Hilton Cambridge Belfry Rooms, DoubleTree by Hilton Cambridge Belfry Pool. When it comes to dining, you can enjoy seasonal specialties that the talented chefs create overlooking the lovely, edge-of-the-village lakeside view. We asked for a walk in shower and had room 328 which is a room for easy access. Just didn't like the manner. Own or manage this property? We are very limited to what we can list on the Hilton website but as you say it mentions the various restrictions with the full details on our own Cambridge Belfry Website. See 219 traveller reviews, 345 candid photos, and great deals for DoubleTree by Hilton Cambridge Belfry, ranked #1 of 1 hotel in Cambourne and rated 4 of 5 at Tripadvisor. We didn't want to travel too far so when we received the Travel Zoo offer thought it would make a nice break. With a stay at DoubleTree by Hilton Cambridge Belfry in Cambridge, you'll be on a lake, within a 15-minute drive of Trinity College and Papworth Hospital NHS Foundation Trust. I appreciate your feedback on Breakfast timing and have shared this with the team. Canopy is the fresh, neighborhood hotel that delivers a positive stay. What food & drink options are available at DoubleTree by Hilton Cambridge Belfry? Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant. Negatives- Had to go back to reception as the card wouldn't unlock the door, No leg on the corner of the bed, As two single beds put together, one squeaked with the slightest of movement, Duvet cover frayed, Towels stained and sellotape on the the curtain pelmet. Bring the warmth of DoubleTree by Hilton™ to any event with tools that help you plan, book and enjoy. DoubleTree by Hilton Cambridge Belfry accepts these cards and reserves the right to temporarily hold an amount prior to arrival. He's 16 so legal with a meal. What are some of the property amenities at DoubleTree by Hilton Cambridge Belfry? If you want to enter the date manually, the preferred format is: Day (in two digits) - Month (in three-letter abbreviation) - Year (in four digits). Make your travel experience better with Hilton Honors and enjoy instant benefits at every hotel. | You can enjoy a drink at the bar/lounge. While away the hours with our relaxing and decadent spa days, perfect on your own, with a loved one, or a friend. We've, Dear MrsG58, Thanks for the review and I am pleased it was an enjoyable stay overall. DoubleTree by Hilton Cambridge Belfry menerima jenis kartu ini dan berhak memblokir jumlah tertentu secara sementara sebelum kedatangan Anda. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. We assumed that naturally we would be able to use the spa facilities as part of our Spa 1 night package - we appreciate that there would be new measures due to COVID, but wished we were informed upon booking explicitly that we must book a slot. We did not have our spa robes in our room, of which reception told us we were not to have access to. There was no apology, or acknowledgement of the situation throughout. Using ELEMIS products and techniques, we offer an excellent menu of treatments. Press up and down key to select. To book a spa break, or to add a treatment to your stay, please call 0113 205 2888. Book DoubleTree by Hilton Cambridge Belfry, Cambourne on Tripadvisor: See 210 traveler reviews, 340 candid photos, and great deals for DoubleTree by Hilton Cambridge Belfry, ranked #1 of 1 hotel in Cambourne and rated 4 of 5 at Tripadvisor. breakfast to be bought to us after we had finished eating it and that was better.. One of the lovely female waiting staff helped us out with finding the bus stop to Cambridge which we did manage to find. Thank you for your cooperation. Be sure your departure date is within four months of your arrival. Your visit timed just after government guidance had changed meaning we just switched from a heavily adjusted buffet service to full table service and this does mean the team were getting used to this new style including of course the timing of items delivered. Now $104 (Was $̶1̶2̶1̶) on Tripadvisor: DoubleTree by Hilton Cambridge Belfry, Cambourne. The down arrow will move you into the calendar table, where you can use the arrow keys to select the date, and use enter to make your selection. It’s time to start enjoying the convenience and value of staying at a DoubleTree by Hilton™. Breakfast is ok, and I know with the covid issue everything is bought to you at the table but my husband had barely got his weetabix in his bowl when his cooked breakfast arrived so not sure why this has to happen. It starts with a warm chocolate chip cookie and doesn’t stop there. Many thanks David Rowley General Manager. We have more than 500 hotels in 40 different countries and territories around the world. If you want to enter the date manually, the preferred format is: Day (in two digits) - Month (in three-letter abbreviation) - Year (in four digits). Discover our luxurious Spa Days, or for the ultimate in relaxation, let us … Its a challenging area and the team are asked to default to challenging and not serving when in doubt although we will certainly review the way this was communicated. But on our second morning we both had porridge and asked for the cooked. Claim your listing for free to respond to reviews, update your profile and much more. The down arrow will move you into the calendar table, where you can use the arrow keys to select the date, and use enter to make your selection. City, Airport, Address, Attraction, Hotel
Rome2rio is a door-to-door travel information and booking engine, helping you get to and from any location in the world. There's a restaurant on site. Unwind, de-stress and let us take care of you. Perhaps it will be acknowledged on here. Host a successful meeting in one of our stylish conference spaces. Leave city life behind and enjoy a relaxing overnight spa break with us. All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. See more questions & answers about this hotel from the Tripadvisor community. results were found. A computer station is located on site and wireless Internet access is complimentary. Savor an array of contemporary dishes in a welcoming atmosphere at the Bridge Restaurant or enjoy a coffee, light lunch or a pre dinner cocktail at the Bridge Bar. Enjoying a stunning lakeside location, this hotel near Cambridge offers a superb spa, an indoor pool, a contemporary restaurant and flexible conference facilities. Dear philip m, thanks for the review. 3,608 were here. Treat yourself with amenities that help you work smarter, eat well, sleep deeply and stay fit. Staff were all all excellent, apart from bar / restaurant manager. A micro-hotel with an urban vibe in prime global locations. Enjoy free WiFi, free parking and an indoor pool. Our dinner was served before our drink, and wasn't addressed until a while after whereby the maître d offered us a complimentary drink which we happily accepted, only to be asked to pay for this, along with the meal and wine (which is included in the package) when we checked out!!! Discover our tranquil lakeside location, just 7 miles from the bustling historic centre of Cambridge. Call 0845 074 0064 to book your next appointment. Book DoubleTree by Hilton Cambridge Belfry, Cambourne on Tripadvisor: See 229 traveller reviews, 359 candid photos, and great deals for DoubleTree by Hilton Cambridge Belfry, ranked #1 of 1 hotel in Cambourne and rated 4 of 5 at Tripadvisor. See availability The fine print In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Find all the transport options for your trip from London to DoubleTree by Hilton Cambridge Belfry … We feel disappointed and upset too that our complaint never got addressed via email. No search results found. See 250 traveler reviews, 364 candid photos, and great deals for DoubleTree by Hilton Cambridge Belfry, ranked #1 of 1 hotel in Cambourne and rated 4 of 5 at Tripadvisor. There's an onsite business center. Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay. We thought Breakfast would be really restricted, but still so extensive with everything individually wrapped. Premier Meetings & Events hotels in highly sought-after urban and resort destinations. If you book a spa day or break with us, please arrive 15-20 minutes before your scheduled treatment. We aren't very good navigators but for anyone wanting to use the bus service you need to head to the back of Morrisons and cross over the road Returning from Cambridge the bus leaves from the road behind the bus station. Please see our partners for more details. When she finally came back, we settled for a pastry, knowing that it wouldn't take the waitress as much time to serve up as it would a hot breakfast. Is DoubleTree by Hilton Cambridge Belfry located near the city centre? We were checked in quickly and were given the warm cookies which were wonderful with a nice cup of tea in our lovely room with a huge bed. Stay in a modern room with free WiFi, a 32 -nch TV and a separate shower and bath or choose a spacious suite and enjoy a separate lounge area and a whirlpool bath. It is shame to hear that Dinner was also not without issue and that we then also missed the opportunity on departure to make things right. What are some restaurants close to DoubleTree by Hilton Cambridge Belfry? I am sorry for the errors in your room. In addition to a full-service spa, DoubleTree by Hilton Cambridge Belfry features an outdoor tennis court and an indoor pool. I had my treatment that afternoon, while my friend had hers the following day which we only just about managed to book upon a mere guess that we might have to beforehand. At The Doubletree by Hilton Cambridge Belfry our Executive Chef has developed menus to showcase delectable dishes with updates on traditional favourites as well as innovative creations using regional ingredients. Looking to feel sand between your toes or breathe fresh mountain air on the slopes? Book DoubleTree by Hilton Cambridge Belfry, Cambourne on Tripadvisor: See 245 traveller reviews, 359 candid photos, and great deals for DoubleTree by Hilton Cambridge Belfry, ranked #1 of 1 hotel in Cambourne and rated 4 of 5 at Tripadvisor. Dear Barbara003, Thanks for leaving us a 5 bubble review and sharing your recent experience at the Hotel. Additionally, we were asked to pay for our treatments, where again we had to remind staff that this was included in the package we had already purchased. Which popular attractions are close to DoubleTree by Hilton Cambridge Belfry? The hotel has 120 bedrooms, a state of the art leisure club, a relaxing spa and 8 meeting and conference rooms. many thanks David Rowley General Manager, Quick check in, all well organised and friendly staff. Now $98 (Was $̶1̶1̶9̶) on Tripadvisor: DoubleTree by Hilton Cambridge Belfry, Cambourne.
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